Privacy Policy

Shimla Resorts is the legal owner of the website https://shimlaresortslucknow.in/ At Shimla Resorts , we value the privacy of our guests and website visitors. When you access our website or make a reservation, we may collect personal information such as your name, contact details, booking information, and payment data. This information is used solely to process reservations, enhance your experience, communicate with you regarding your stay, and, if you opt in, to send promotional updates. We also collect technical data like IP addresses and browser details to analyze website traffic and improve performance. Your data is stored securely and shared only with trusted third-party providers involved in booking, payment, or analytics services. We do not sell your information. You have the right to access, update, or delete your personal data at any time by contacting us. Our website uses cookies to provide a smoother experience; you can manage cookie preferences through your browser settings. Occasionally, we may update this privacy policy, and any changes will be posted on this page. For any privacy-related queries, please mail us at shimlaresort@gmail.com .   It’s important to note that we neither collect nor store sensitive information that you may provide on this website, such as your credit card number and other credit card details. Such information is exclusively entered on the payment gateway site of the credit card processing bank, not on our website. Consequently, we are unable to collect or store this information on our site. Your credit card information, when entered on the bank’s site, is transmitted through secure encryption protocols, ensuring your safety and security.